Beauty Goes Beyond Outward Appearance

There is a saying, “Beauty is in the eyes of the beholder”… Beauty is not only pleasing to one’s eyes, but also to one’s senses and mind. True beauty goes beyond just the outward appearances but inner beauty as well. My name is Pranaya, but please call me Cat! I am a Sephora Beauty Advisor at the Central Ladprao Store in Thailand and I am a big believer in inspiring curiosity, empowerment, and helping others be a better version of themselves every day.

Influencing Everyone with Positivity and Excellence

I pride myself for being a Sephora representative. I believe that in order to make brands come alive, it must start from me. Therefore, I’ve reimagined my appearance from head to toe, maintained excellent grooming, and always add a layer of creativity in how I wear make-up. I am also empowered at work to raise issues, share improvement ideas, and listen to feedback. All these make working at Sephora enjoyable.

Building an Emotional Connection with Every Customer

I always strive to build an emotional connection with Sephora’s customers. I try to understand what customers want and advise them on beauty tips to enhance their confidence and be a better version of themselves. Feedback like “I love your makeup look!”, “How can I make your look work for me? It’s a fantastic and wonderful makeup and hair concept!”, “Cat is a great Beauty Advisor who delivers the best service and inspires me,” are words that motivate me and reassure that I’m taking the right approach. Every day we are inspiring our customers, empowering people, and helping them become the best versions of themselves. I think this is beautiful.